To File A Complaint

Any person who believes that he or she has been subjected to discrimination or retaliation based race, sex, sexual orientation, color, disability religion or national origin may file a complaint.

Complaints may be filed directly with Hood River County Transportation District or to the Federal Transit Administration.

Complaints must be filed in writing and signed by the complainant or a representative and should include the complainant's name, address, and telephone number or other means but which the complainant can be contacted.

Complaints must be filed within six months of the date of the alleged discriminatory act.   

To request additional information on CAT's non-discrimination obligations or to file a complaint please call (541) 386-4202. 

You can also file an online complaint here or you can write:

Patricia Fink, Executive Director
Hood River County Transportation District
P.O. Box 1149
Hood River, Oregon 97031
United States
Phone: 541-386-4202
 
Or
 
Office of Civil Rights
Federal Transit Administration
1200 New Jersey Avenue, SE
WashingtonDC 20590
United States 
Phone: 888-446-4511

CIVIL RIGHTS

Hood River County Transportation District - CAT is committed to ensuring that no person is excluded from participation, denied benefits, or otherwise subjected to discrimination under any program or activity, on the basis of race, sex, sexual orientation, color, disability religion or national origin.

As a recipient of federal financial assistance, CAT will ensure full compliance with Title VI of the Civil Rights Act of 1964, as amended, and related statutes and regulations in all Hood River County Transportation District programs and activities. 

Title VI of the Civil Rights Act of 1964

"No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance."  (42 U.S.C. 2000d)

Hood River County Transportation District Title VI Program

CAT provides, without regard to race, sex, color, sexual orientation, disability, religion or national origin:

  1. Transit services and benefits that are available and equitably distributed;

  2. A level and quality of transit services that are sufficient to provide equal access and mobility for all persons;

  3. Opportunities to participate in the transit planning and decision-making processes; and,

  4. Fair decisions on the location of transit services and facilities.

These objectives are the basis for the Hood River County Transportation District Title VI Plan.

Hood River County Transportation District ADA Plan

 The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities.

CAT works to ensure our services offer equal access to all individuals regardless of their abilities.  The District's ADA Plan outlines the services and associated policies that provide access to Hood River County Residents who are unable to use regular bus service due to a disability.